Privacy Policy

1.1 The following terms are used in this Privacy Policy.
1.1.1. "Administration of the site of the Internet store (hereinafter - Site Administration)" - employees authorized to manage the site, who organize and (or) carry out the processing of personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations ), carried out with personal data.
1.1.2. "Personal data" - any information relating directly or indirectly to a certain natural person (subject of personal data).
1.1.3. "Processing of personal data" - any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" is mandatory for compliance by the Operator, or others who have access to the personal data of persons, the requirement not to allow their distribution without the consent of the subject of personal data or the presence of another legal basis.
1.1.5. "User of the Internet store site (hereinafter - User)" - a person who has access to the site through the Internet and uses the Internet store site.
1.1.6. "Cookies" are a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request every time when trying to open the page of the corresponding site.
1.1.7. "IP address" - the unique network address of a node in a computer network built according to the IP protocol.

2.1. The User's use of the Internet store site means agreement with this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Internet store site.
2.3. This Privacy Policy applies only to the website of the online store. The online store does not control and is not responsible for third-party sites to which the User can go via the links available on the online store's website.
2.4. The site administration does not verify the authenticity of personal data provided by the User of the Internet store site.

3.1. The actual Privacy Policy establishes the obligations of the Administration of the Internet store site to not disclose and ensure the privacy protection regime of personal data, which the User must provide to the Administration of the site upon request when registering on the Internet store site or when placing an order for the purchase of Goods.
3.2. Personal data permitted to be processed under this Privacy Policy is provided by the User by filling out the registration form on the website of the online store in the registration section or in the product ordering section and includes the following information:
3.2.1. Surname, first name, patronymic of the User;
3.2.2. User's contact phone;
3.2.3. E-mail address (E-mail);
3.2.4. Product delivery address;
3.2.5. User's place of residence.
3.3. The online store protects the Data that is automatically transmitted during the viewing of advertising blocks and when visiting pages on which the statistical script of the system is installed: IP address; Information from Cookies; Information about the browser (or other program that accesses the display of Advertisements); Access time; The address of the page on which the advertising block is located; Referrer (address of the previous page).
3.3.1. Disabling cookies may prevent access to parts of the online store site that require authorization.
3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used for the purpose of identifying and solving technical problems, to control the legality of financial payments made.
3.4. Any other personal information not discussed above (purchase history, used browsers and operating systems, etc.) is subject to reliable storage and non-distribution, except for the cases provided for in clause 5.2. and 5.3. of this Privacy Policy.

4.1. The User's personal data may be used by the Administration of the Internet store site for the following purposes:
4.1.1. Identification of the User registered on the website of the online store for the purpose of placing an order and (or) concluding a contract of purchase and sale of goods remotely with the online store;
4.1.2. Providing the User with access to personalized resources of the Internet store site;
4.1.3. Establishing feedback with the User, including the direction of messages, requests related to the use of the Internet store site, provision of services, processing of requests and applications from the User;
4.1.4. Determining the location of the User to ensure security, prevent fraud;
4.1.5. Confirmation of authenticity and completeness of personal data provided by the User;
4.1.6. Creating an account for making purchases, if the User has given consent to create an account;
4.1.7. Notification of the User of the Online Store website about the status of the Order.
4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, denial of payment, determination of the right to receive a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in the event of problems related to the use of the Internet store site.
4.1.10. Provision to the User, with his consent, of product updates, special offers, price information, newsletters and other information on behalf of the Online Store or on behalf of the Online Store's partners.
4.1.11. Carrying out advertising activities with the consent of the User.
4.1.12. Providing the User with access to sites or services of online store partners in order to obtain products, updates and services.

5.1. The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems with the use of automation tools or without the use of such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website of the Famiglia Grande online store ", including delivery of the Goods.
5.3. The User's personal data may be transferred to the authorized bodies of the state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Site Administration is obliged to inform the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from illegal or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6.1. The user is obliged to:
6.1.1. Provide information about personal data necessary for using the Internet store website.
6.1.2. Update and supplement the provided information about personal data in the event of a change in this information.
6.2. The site administration is obliged to:
6.2.1. Use the received information exclusively for the purposes specified in Clause 4 of this Privacy Policy.
6.2.2. To ensure that confidential information is kept confidential, not to be disclosed without the prior written consent of the User, as well as not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clause 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure that is usually used to protect this kind of information in the existing business turnover.
6.2.4. To block personal data related to the relevant User from the moment of application or request by the User or his legal representative, or the authorized body for the protection of the rights of the subjects of personal data for the period of verification, in case of detection of unreliable personal data or illegal actions.

7.1. The administration of the site, which has not fulfilled its obligations, is responsible for the losses incurred by the User in connection with the improper use of personal data, in accordance with the legislation of Ukraine, with the exception of the cases provided for in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. It was disclosed with the consent of the User.

8.1. Before filing a claim in court in disputes arising from the relationship between the User of the Internet store site and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the day of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.
8.4. Current legislation of Ukraine applies to this Privacy Policy and relations between the User and the Site Administration.

9.1. The site administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy and/or changes to this Policy enter into force from the moment they are posted on the website of the online store, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported in the Contact Information section.